Echo devices communicate their state visually, through both the color and style of light displayed (spinning, pulsing, solid). After purchasing your Alexa speaker, one of the first lights you’ll see will be the spinning orange ring.
Note: The yellow and orange light rings are often mistaken for each other. If the instructions in this article don't work for you, then I recommend checking out my guide to the Alexa yellow ring here.
Also, you can watch my video below where I discuss the topics covered in this article.
What does the Alexa Orange Ring mean?
If your Alexa Echo or Echo Dot is displaying an Orange ring, it can mean one of two things.
- Firstly, it can indicate that your Echo device is in setup mode and awaiting a Wi-Fi connection.
- Secondly, it can tell you that your Amazon device is facing issues connecting to your Wi-Fi network or the network does not have an active internet connection.
Unlike other flashing lights on your Amazon Alexa device (such as the green ring that has two variations – pulsing and spinning), the orange flashing light only spins.
I’ve had to set up and reconfigure Wi-Fi on my various Echo devices, multiple times down through the years. You can see an example of my Echo Dot 3rd generation spinning below.
How to resolve a spinning Alexa Orange Ring
1. Alexa Setup
The initial setup process for your Echo device is pretty straightforward.
- Plug your speaker into a power outlet (I recommend using the power cable that comes with the device as other cables might not supply enough power).
- Wait for the orange light ring to start spinning, then open the Alexa App (If you don’t have the Alexa App then download from the App or Play Store and log in or register an account). I recommend staying close to the speaker during setup as if you’re in a different room, it might not pick it up.
- At this point, you might get a pop-up to say an Echo device is ready to set up. If not click Devices at the bottom, and then the plus icon on the top right. Click Add Device.
- Click Amazon Echo and then select the type of Echo device you are configuring.
- From here the App will Search for the device and once found you can configure the Wi-Fi settings if it's a new network, or select a previously set up Wi-Fi network to use the saved credentials.
- Once the setup process is complete, the orange ring should disappear and Alexa is operational.
Step by Step Screenshots
2. Changes to your Wi-Fi Network
You might also encounter the orange flashing light after you have already set up your Amazon Alexa device.
If for any reason, your Wi-Fi connection is disrupted (Such as a new Wi-Fi router, change to the network name or a new password), the connection to your Alexa device will break and the device will need to reconnect to your Wi-Fi network.
This is when you will see the orange light flash again.
If the Wi-Fi network has changed, follow the below steps to reconnect your Echo device.
- Open the Alexa app and go to your Echo device settings (cog on the top right) and hit change under Wi-Fi Network.
- You then hold the action button on the Echo device to reset it,
- Enter the credentials for the new or updated Wi-Fi network.
Step by Step Screenshots
If you periodically see the orange light, which goes away by itself, then it’s possible that your Echo device has a weak signal and is at the limit of the router's range. Or there may be too many devices on your network causing congestion. In these scenarios, you may need to consider upgrading your hardware to improve the Wi-Fi signal or decrease the number of devices on the network.
3. Issues with your Internet Connectivity
If your Wi-Fi network is unchanged and stable, then it's possible that there’s an issue with your internet service provider.
Like any service, there can be scheduled and unscheduled downtime, such as for network maintenance or during storms. In these situations, your Wi-Fi router won’t be able to communicate with the outside world.
The first step I take to determine if this is the issue is to restart or power cycle my router. (Turn it off, wait a minute and turn it back on). If that works, your network will be back online and the orange light will disappear.
If that doesn’t solve the problem, I usually check online to see if other people are having the same issue. Downdetector.com is a good resource along with Twitter or Google News. If others are experiencing the same problem, I usually wait for the ISP to resolve the outage or get in touch with them to get an ETA on when it’ll be back online.
That’s it! Hopefully the above instructions solve the spinning orange ring and help you get your Alexa device back online.
Let us know what worked for you in the comments below!