Ring are leaders in the market of smart doorbells. With easy installation, Wi-Fi connectivity, Amazon Alexa support, night-vision and live-streaming, the Ring doorbell has it all. However, sometimes it is necessary to reset it: to fix a Wi-Fi issue, recover from a power outage or when moving. In this article, we delve into all aspects of resetting a Ring doorbell, including when and how to reset it correctly.
How to know when you should perform a hard Ring Doorbell reset
Every electronic product has a hard reset option, and Ring Doorbells are no exception.
Resetting a Ring Doorbell is required if …
- The device fails to connect to your Wi-Fi network.
- You’ve changed your Wi-Fi router and need to update your network settings.
- Had a power outage and the Ring doorbell fails to reconnect.
- Moving home.
- Selling your Ring doorbell.
At SmartHomePerfected we always advise readers not to undertake any work they are not competent in performing and if in any doubt, it is best to seek the assistance from a professional.
How to perform a hard reset on my Ring Doorbell?
Ring Video Doorbell 2nd Generation
The Ring Video Doorbell 2nd Generation comes with all the advanced features you’d expect from a smart doorbell. Users can see who is at their front door and talk to their guests from wherever they are when using this model. After connecting this doorbell with their smartphone or tablet, they will receive real-time notifications using the app.
This smart video doorbell is available in two colors – black and white and comes with a 30-day trial for Ring Protect. Along with Alexa compatibility, it also features 1080p HD video, night vision, motion detection, and a built-in rechargeable battery.
If you are planning on getting multiple smart doorbells, don’t worry. The Ring app can connect with all of them and let you see their live streams from a single dashboard.
- Press and hold the black button.
- Release it after 15 seconds.
- The front light will flash if the reset process has initiated successfully.
- The reset might take a minute or so to complete.
- Once the reset is done, you have to put the device back into setup mode.
- To do so, press the black button on the front.
- Once the setup is completed, you will have successfully performed a hard reset on your Ring doorbell.
How to Reset Ring Video Doorbell Pro
The Ring Video Doorbell Pro is a signature product from Ring, one of their best-sellers. This smart doorbell is available in multiple color options, including pearl, venetian, and black.
The Ring Video Doorbell Pro comes with 1080p video, motion sensors, two-way audio, and infrared night vision. After you connect it with the Ring app, you will get notifications about visitors, no matter where you may be. Moreover, this doorbell can also pick up the smallest of movements. If you detect anything suspicious, you can immediately initiate the live video stream.
- Press and hold the right button.
- Release the button after a good 30 seconds.
- This should initiate the restarting protocol.
- You will be notified via a few flashes of the front light about whether the restart-protocol has been initiated successfully or not.
- Wait until the restart process is complete.
- It can take a minute or so for the restart to complete.
- Once the restart is complete, press and release the right button to initiate the setup mode.
Ring Video Doorbell Elite
The Ring Video Doorbell Elite is suitable for use in large apartments, large houses, or even in commercial properties that have a higher chance of security breaches. This professional-grade doorbell is a bit more expensive than other Ring doorbells, however, it compensates for its high price with advanced features.
This high-end doorbell comes with HD video resolution, built-in mic and speaker, and two-way audio. To ensure a higher standard of security, you can set motion zones that best fit your requirements. Upon detecting motion, you will receive notifications instantly on your phone/tablet.
Unlike other Ring doorbell models, The Ring Video Doorbell Elite comes with a PoE (Power Over Ethernet) connection. The PoE is used for power, Wi-Fi connectivity, as well as HD video transfer.
- Press and hold the black button.
- Release the button after 15 seconds.
- Wait for the front lights to flash. They indicate the restart is underway.
- Wait for a minute or so for the restart process to complete.
- After the setup is complete, press and release the Black button again.
- This will initiate the setup mode.
- Once complete, the hard reset is finished.
Ring Video Doorbell 1st Generation
The Ring Video Doorbell 1st Generation was the first line of doorbells from Ring. Despite being an older model, it doesn’t lack any of the essential features. It is compatible with Amazon Alexa from the very start. Moreover, if your neighbors are using the same model, and consent to share their live views with you, you can tap into the view from their doorbell using the Ring app.
This moderately priced doorbell has a wide field of view (180 degrees) for better security measures. You can run it on batteries alone. However, it also gives you the option of hard-wiring it into the circuit powering your existing doorbell. After you set up this doorbell, you will get 720p video streams straight into the Ring app. Moreover, you can also adjust the motion zones.
- Press and hold the orange button.
- Release the button after 20 seconds.
- If the front lights flash for a couple of times, it means the reset was successful and your Ring doorbell is restarting.
- Wait for a minute or so until the entire hard reset process is complete.
- Now you need to put the Ring doorbell back into setup mode again.
- To do so, press and release the orange button.
- That’s it. The hard reset is now complete.
Ring Doorbell Chime and Chime Pro
Ring Doorbell Chime and Chime Pro are extensions to your Ring doorbell. They work perfectly with all Ring doorbells and cameras. After you plug one of these small devices into a power outlet and connect them with your Ring doorbell and camera using the Ring app, the devices will read out notifications and other urgent alerts to you.
- Plug your Ring Chime/Chime Pro into a power socket..
- Locate the tiny pinhole. You will find it on the right side of both doorbell models.
- Take a small pin and use it to press the button that sits inside the pinhole.
- Press and hold the button for 15 seconds.
- If the reset was successful, the light on the bottom will flash.
- That should be it, your Chime/Chime Pro is now restored to its default factory settings.
How do I reset the Ring Doorbell Wi-Fi?
All Ring doorbells have Wi-Fi connectivity. This enables them to stay in touch with the Ring app. If your Wi-Fi connection is broken, you won’t be able to stream live video from your Ring doorbells. Moreover, you will not receive any notifications. If you are facing such problems, don’t worry. You can easily reset the Wi-Fi on your Ring doorbell.
If you are wondering why the connection might break and why your Ring doorbell is susceptible to going offline, there are two primary reasons. First: because of power issues. If the battery is low on your Ring doorbell, or the power cable is not working, your Ring doorbell might go offline.
Second:, your Ring doorbell might go offline due to network issues. This might happen if you recently changed the password for your Wi-Fi, or the internet connection is down.
- Use a Torx (T15) screwdriver to separate the cover plate of your Ring doorbell from its wall mount plate.
- Bring out your phone and log in to your Ring app.
- Once logged in, select the Ring doorbell you want to change Wi-Fi for.
- Navigate to Device Health.
- Tap on Change Wi-Fi option.
- Now turn over your ring device, you should be able to see a small, orange button.
- Connect your Ring app with the Wi-Fi network on your Ring doorbell.
- You will be presented with a list of Wi-Fi networks available.
- Pick the one you want your Ring doorbell to connect to.
- Type in the password for that Wi-Fi network and hit the Connect button on your Ring app. That should be it.
How do I disconnect the Ring doorbell from my Ring account?
When you download the Ring app, you need to first create an account. You can connect as many Ring doorbells as you wish with that account. However, if you wish to upgrade to a newer model of Ring doorbells, you no longer need to keep the old ones connected to your account. In such a scenario, you should first remove the old Ring doorbell and then dispose of it.
Moreover, if you intend on selling your old Ring doorbell, you must remove it from your Ring account. Otherwise, the new owner will not be able to connect the doorbell with their own account.
Before you disconnect a Ring doorbell from your account, make sure you take care of any important video footage it might have. Simply download any important footage and you should be good to go.
- Take out your phone and launch the Ring app.
- Select the Ring doorbell you wish to disconnect.
- Select Settings, you will find it on the upper-right corner.
- Select the Remove Device button to disconnect that doorbell from your Ring account.
- You will see a prompt that asks you to confirm the removal. Simply select the Delete button to complete the removal process.
Common Questions about Resetting a Ring Doorbell
Many people expect that when changing homes, they will have to go through the same setup process for their Ring doorbell. However, that is not the case. When you shift homes, from a Ring perspective, only your Wi-Fi network changes. After you move homes, once the device is physically installed, simply connect your Ring doorbell to the new Wi-Fi network. This should migrate your doorbell without the hassle of repeating the entire setup process.
You might fail to connect your Ring doorbell to your Wi-Fi network for a variety of reasons, most obvious of which is having the wrong router. All Ring doorbells work with only 2.4Ghz wireless connection, except for Ring Pro.
If you still face issues after changing your router, make sure your internet connection is working properly. If it still doesn’t work, as a last resort, perform a Wi-Fi reset on your Ring doorbell. See above for details.
We hope this article answered all your questions. You now know how to perform a hard reset on all popular Ring doorbell models. Along with that, you also learned how to carry out a Ring Doorbell reset or how to fix the “Can’t connect to Wi-Fi” error. If you still have any queries that went unanswered, please leave a comment below. We will get back to you.